Order process
Dear Customer,
Thank you very much for your interest in my sustainable brand and your vote of confidence in the uniqueness!
In order to be able to place your order comfortably and smoothly, I would like to summarize the most important information for you:
1. Order
Choose the stylish pieces that you like the most and that you would imagine yourself wearing on weekdays!
Submit your order request by entering your mailing address and contact information.
After a successful transaction, I will receive your data immediately and contact you within 24 hours for data reconciliation via the e-mail address you provided.
2. Confirmation
With the help of the confirmation email I sent you, you will receive more information about the completion time of the selected dress (usually 5-10 working days), its washing and handling requirements, and last but not least, you can also ask the questions that are important to you.
(The material of all the clothes I make is opened before sewing.)
THE In order to complete your order, you will need to provide the measurements you have measured in the reply letter.
Measurement
Please measure the minimum dimensions in the product description as follows:
chest girth: in a bra, while breathing normally, measure the thickest point of your chest (usually the nipple line)
waist size: while breathing normally, measure yourself where your waist is thinnest (usually a little above the navel)
hip width: in a clenched position, measure the strongest point of your hips (usually in the line of the hip bone)
total length : measure the side seam of the garment you choose and wear often for comparison
sleeve length: measure the side seam of the sleeve of the garment you have chosen
shoulder length: measure the distance from the nape of the neck to the tip of the shoulder
shoulder width: measure the distance from shoulder tip to shoulder tip on your back
If you have any questions about this, feel free to ask. I would also be happy to receive your photos taken during the measurement.
3. Completed order and payment (bank transfer)
In order to enhance the customer experience, I indicate with a photo that I made your order based on the dimensions you submitted and that it was ready for mailing. This allows you to confirm the quality and actual existence of the garment before committing to final payment.
In light of this, the bank transfer allows you to enter all the necessary data for the transaction yourself, without online interfaces handling this sensitive information.
4. Posting
I will place your order with Magyar Posta on the working day following the bank transfer and separately I will provide the tracking number in a personal message.
Available options: Home delivery, Send to a Parcel Point or Leave at the post office
Delivery time is 2-3 working days from dispatch.
Postage is only possible within Hungary!
If you have any further questions about the order, do not hesitate to contact us at the following email address (shop@spycraft.hu)